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Terms & Conditions |
Hours of Operation: |
Our ours of operations are Monday through Friday: 8am—4pm, EST |
Phone Orders: |
When placing orders:
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Terms: |
Invoices are mailed out daily and are due 30 days from invoice date. A charge of 1.5% per month or 18% per year is incurred on overdue invoices. If an account is delinquent, order(s) may not be processed. No invoice deductions are permitted. |
Charge Accounts: |
A credit application is included in the back of this catalog. Please allow 2 weeks processing time. |
Fax Orders: |
A fax order form is included in the back of this catalog. Orders can be faxed anytime to: 800-345-0209. |
Freight: |
Orders over $50.00 will be shipped freight prepaid except for items designated as "additional freight". Orders under $50.00
will be charged a freight fee of $3.50 |
Shipping: |
Certain items may require additional delivery time. |
Returns: |
Returns will be gladly accepted. Please call our Customer Service Department with the invoice number and the merchandise to be
returned. A return authorization number will then be supplied. After the merchandise is returned, a credit memo will immediately be processed. Return of items paid for by COD, check, or cash will be refunded by a
company check. No returns will be allowed after 20 days from delivery. Customer must have original packaging and manuals. If merchandise is returned because of shipping damage, defects, or error on our part, then the
UPS pick-up fee will be waived. There will be no returns or cancellations on any special-ordered items. Returns of $250.00 or more may be charged a 15% restocking fee. |
Damage/Shortage Claims: |
All claims for damages or shortages must be reported within 3 days of delivery. Please observe the following procedures:
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Backorder Policy: |
We will make every attempt to fill backorders. If you donĄt accept backorders please let us know. |
Catalog Information |
Catalog prices are subject to change without notice. We are not responsible for typographical errors. Pictures are for illustration purposes only and may not be exact reproductions of the items. Model numbers and manufacturerĄs names of parts are for identification purposes only and no representation is made that these are produced by the original manufacturer unless specified as genuine. |
Tax: |
Industrial Edge USA must collect and remit sales tax in the states of NJ and NY. |
Cost Effective Products for Property Maintenance, Repair, and Remodeling One Stop Shop Easy Kitchen Remodeling |
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